Help & support

How can we help?

Track a package, find answers, or reach a real person — whatever you need.

Track a package

Check where your shipment is with your Postage Logistics tracking number.

Answers on customs, rates, pickup and more.

Branch addresses, opening hours and directions across Jamaica.

Check what can and can't be shipped before you buy.

Something wrong with a package or delivery? Let us know.

Phone, WhatsApp, email and branch details — talk to a real person.

Prefer to talk?

Reach us on WhatsApp, by phone, or by email — or visit a branch. We're happy to help.