Report an issue

Issues are now filed from your account.

Sign in to your Postage Logistics account to log a report — missing item, damage, or anything else. We tie every report to your packages so we can respond faster.

Sign in to file a report

You'll find the report form in your account dashboard. Reports submitted from your account are matched to your packages automatically, so our team can pick them up faster.

No account? Sign-up takes under a minute. After logging in, head to Account → Reports to file a new issue.

Need help another way?

Reach us directly.

For urgent issues, message us on WhatsApp or call — we usually respond within a few hours during business hours.